Policies

Policies

Simple rules that keep every stay smooth and stress-free.

Check-In and Check-Out

  • Check-in is available between 14:00 and 16:00.
  • Check-out is required between 11:00 and 12:00.
  • A valid photo ID and credit card are required at the time of check-in.

Age & Identification

  • Guests aged 18 and above are considered adults.
  • No minimum age is set for check-in, though children must be accompanied by an adult.

Deposits & Payments

  • Payment before arrival may be requested via bank transfer; details are shared after booking.
  • Accepted payment methods include Visa, MasterCard, American Express, UnionPay, and cash.

Children & Extra Beds

  • Children of all ages are welcome.
  • Complimentary cots are available for ages 0–3, subject to availability.
  • Extra beds are not provided.

Pets & Smoking

  • Pets are not allowed at the property.
  • The hotel maintains a non-smoking policy in rooms and indoor areas.

Cancellations

  • Cancellation policies vary depending on the room type and booking conditions. Guests are advised to review terms carefully before finalizing a reservation.

Other Rules

  • Outside food is not permitted within the property.
  • Special requests are accommodated when possible but may involve additional charges.
  • License Number: 30ACUFS7378B1ZU.
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